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Are women motorists treated the same as men?

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By: Mark Gittelman

I would like to review some strategies for women motorists.
My wife has been proof reading and editing my new book for me. She has told me that even though I have tried to strike a balance in the presentation that I have leaned toward the side of how a man would handle the auto service situation.
So we discussed this at great length and decided to add a section for women motorists. Auto service department personnel treat women motorists differently and I don’t want to act like it’s not true when it is true.
I wish I could say that auto service shops treat everyone the same, but I can’t. Women motorists can be considered easy targets for auto repair rip-offs and scams.
Most auto service shops will see a woman as an easy sell because of a lack of automotive knowledge and an increased need for a feeling of safety.
This is most definitely one of those situations were women motorists must work harder then men to get the same treatment. Your automotive knowledge base must be very strong and your automotive vocabulary strong as well.
Women can win this battle just as easily men. Many websites including my own provide the free educational materials to become an automotive expert.
Learn at your own pace, but take the time to learn the information provided. I will be glad to help in anyway I can.
My wife tells me that I should also provide an alternative method to the kick but and take names approach that I recommend in my new book. She says that women motorists will not be comfortable at getting tough with the hardened career service managers and stone faced service writers that you can find in the auto service industry.
The alternative is knowledge about the subject being addressed by the service center. You won’t have to yell or get tough when you know the material being negotiated.
When I was on the debate team in high school the women on the debate team had the advantage. This was in most cases due to their superior verbal skills and public speaking confidence.
This can be the case as well when negotiating with the auto service shop, but being prepared to debate is the key.  Learning some basic automotive skills will make you feel more confident about going in for auto service. The service writer or service manager will instantly recognize this confidence and treat you with the respect you deserve.
A consumer that understands the vehicle and how the auto service business works is usually passed over when it comes time to apply the rip offs and scams.
Just like a lion out hunting the crooked auto service shop goes after the weak for an easy kill. But also like the lion when the shop gets hungry enough it may attack even the strong.
This is when we will break out everything we have learned and make the shop sorry they came after us.
My goal is to teach you about the technical aspects of the automobile so you can negotiate from a position of strength and knowledge.

Information about the Author:

Mark Gittelman is an ASE Certified Master Technician With more than 23 years experience in the automotive repair business. For more free automotive information visit his web site at www.auto-facts.org Or to post a car question visit www.auto-facts.org/autorepair.html

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